This is for the plastic overlay that fits on the SW Bell FS800 telephone. The Southwestern Bell phone, model FS-800, is the standard phone that works on the FS-246 KSU.
We accept product returns for 30 days for just about any reason. If you bought the wrong item, don't like the fit of a headset, or just changed your mind we'll take it back. If you want to return any phones or parts please use the original packing materials as the items much be returned in the same condition as they were when purchased. You would be responsible for the return shipping costs, safe packaging, and insurance.
Most phones will ship within 2 business days. We are closed on weekends and don't ship products on Saturday or Sunday. Priority shipments usually ship the same business day, if it must ship the same day please call after you place your order to make sure we can fulfill it the same day.